Privacy Policy
DGC Studios respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit dgcstudios.ie, contact us, submit an enquiry, request a consultation or sign up to receive communications from us.
DGC Studios is operated by Dan Glynn Coaching Ltd, which is the data controller responsible for the personal information described in this Privacy Policy.
For any questions relating to this Privacy Policy or your personal information, please contact:
DGC Studios
Dan Glynn Coaching Ltd
Email: info@dgcstudios.ie
1. Information We Collect
When you use our website or contact DGC Studios, we may collect information including:
Your name
Email address
Telephone number
Information about your fitness, training or wellbeing goals that you choose to provide
Information included in messages or enquiries you send to us
Your communication and marketing preferences
Technical information relating to your use of our website, where applicable
We aim to collect only the information reasonably necessary for the purpose for which it is being requested.
2. How We Collect Your Information
We may collect personal information when you:
Complete a contact form
Request information about DGC Studios
Request or book a consultation
Sign up for our newsletter or marketing communications
Communicate with us by email, telephone or through our website
Choose to become a DGC Studios member
Interact with our website and its associated services
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries
Arrange consultations
Provide information about DGC Studios and our services
Follow up on an enquiry you have made
Manage our relationship with prospective and existing clients
Send marketing communications where we have an appropriate lawful basis to do so
Maintain and improve our website and services
Keep appropriate business and administrative records
Meet our legal and regulatory obligations
We will not use your personal information for purposes that are incompatible with the reason it was originally collected unless permitted or required by law.
4. Our Legal Basis for Processing Your Information
Under the General Data Protection Regulation (GDPR), we must have a lawful basis for processing personal information.
Depending on the circumstances, we may process your information because:
You have given us your consent
Processing is necessary to take steps at your request before entering into a contract
Processing is necessary for the performance of a contract with you
Processing is necessary to comply with a legal obligation
Processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms
Where we rely on consent, you may withdraw that consent at any time.
5. Marketing Communications
Where you have chosen to receive marketing communications from DGC Studios, we may use your contact information to send you information about our services, programmes, offers, events or other relevant updates.
We may use third-party platforms, including ActiveCampaign, to manage these communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe option contained within the email or by contacting info@dgcstudios.ie.
Withdrawing your consent to marketing will not prevent us from contacting you where necessary in relation to an enquiry, consultation, membership or service you have requested.
6. Third-Party Service Providers
We use trusted third-party service providers to help us operate our website and deliver our services.
These may include:
Squarespace – used to host and operate our website.
ActiveCampaign – used for customer relationship management and email communications.
Zapier – used to securely connect certain systems and automate the transfer of information between services.
GoTeamUp – used to manage DGC Studios memberships, bookings and related member services.
Stripe – used as a payment processing provider in connection with payments made through GoTeamUp.
These providers may process personal information on our behalf or, in some circumstances, act as separate data controllers.
We only share personal information where necessary for the relevant service and expect service providers processing information on our behalf to handle it appropriately and securely.
7. Membership and Payments
If you choose to become a member of DGC Studios, you may be directed to or use the GoTeamUp platform to create an account, manage your membership and book sessions.
Payments relating to DGC Studios memberships may be processed through Stripe via GoTeamUp.
Payment card information is processed through the relevant payment provider and is not directly collected or stored by DGC Studios through this website.
The use of GoTeamUp and Stripe may also be subject to their respective privacy policies and terms.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies that are necessary for the website to function correctly.
We may also introduce optional analytics or marketing technologies in the future to better understand how visitors use our website and improve our services.
Where consent is legally required for non-essential cookies or tracking technologies, these technologies will only be activated after the appropriate consent has been obtained.
Visitors will be provided with information about the cookies and tracking technologies in use and, where applicable, the ability to manage their preferences.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting or regulatory requirements.
Retention periods may differ depending on the type of information and our relationship with you.
Where personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
10. International Data Transfers
Some of the service providers we use may process or store personal information outside Ireland or the European Economic Area.
Where personal information is transferred internationally, we will take appropriate steps to ensure that relevant safeguards required under applicable data protection law are in place.
11. Protecting Your Information
We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
12. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of the processing of your information
Object to certain uses of your personal information
Request the transfer of your information where applicable
Withdraw consent where processing is based on consent
Object at any time to the use of your personal information for direct marketing
To exercise any of these rights, please contact:
We may need to verify your identity before completing certain requests.
13. Complaints
If you have concerns about how DGC Studios handles your personal information, please contact us first at info@dgcstudios.ie so that we can try to resolve the matter.
You also have the right to make a complaint to the Data Protection Commission (DPC), Ireland's supervisory authority for data protection.
Information about the Data Protection Commission and how to make a complaint is available through its official website.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
DGC Studios is not responsible for the privacy practices of websites or services operated by third parties. We recommend reviewing the privacy information provided by those organisations when using their services.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.
The latest version will be published on this page with the date it was last updated.
Contact
If you have questions about this Privacy Policy or how DGC Studios handles your personal information, please contact:
DGC Studios
Dan Glynn Coaching Ltd
Email: info@dgcstudios.ie